Dispatch can take anywhere from 3-5 business days. You will receive an email notifying you when your order is on the move
Cheep Online is based out of Meanjin Country, Brisbane, Queensland.
We sure do! Postage will be automatically calculated at checkout. Depending on your location and the value of your item, customs and import duties may be charged. If that is the case, it is your responsibility as the receiver to cover these costs.
Please note that vintage items are generally pre-worn and may have some wear & tear when you buy them (after-all, they're vintage!)
For all items, we want you to be satisfied with your purchase but if the products are faulty, wrongly described or different from a sample shown, we’re sorry!
We will meet our legal obligations.
If you change your mind: While we offer no refunds, we offer exchanges where:
*Returns must be booked within 48 hours of receiving your order.
Email email@example.com to confirm your return.
*Items must be returned in original condition - this means unworn with tags still attached and in its original packaging.
*No exchanges or refunds on jewellery or sale items.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We can be contacted through firstname.lastname@example.org
We are continuing to ship all orders without delay; however, you may experience delays with Australia Post
Due to these delays, we have decided not to offer Express Shipping at this time.
If you have any issues with your parcel, just get into contact with us as soon as possible and we will do our best to help track down your missing parcel
If you have purchased an in store gift voucher, unfortunately the code wont be valid for online as we use different systems for in-store & online vouchers.
We can happily transfer the balance over to an online e-voucher if you wish.
Please email email@example.com with photo confirmation of your gift voucher.